What this draft covers
- Details of the incorrect invoice and the error
- Correct amount and tax treatment
- Enclosed credit note, debit note or revised invoice
- Adjustment or refund of any excess paid
- Contact in the accounts team
When to use it
Use when an invoice to a customer has the wrong amount, rate, quantity, GSTIN or other details.
Format: Editable Word document (.docx), 2 pages.
Preview
[On the letterhead of the company]
[Date]
Ref.: [●]
To,
[Name of customer]
[Accounts department]
[Address]
Subject: Correction of invoice no. [●] dated [date]
Dear Sir / Madam,
We regret that our invoice no. [●] dated [date] contained an error: [describe, e.g. the quantity was shown as ● instead of ● / GST was charged at ●% instead of ●% / the GSTIN was incorrect]. We apologise for the inconvenience caused.
The correct amount payable is ₹[●] (including GST of ₹[●]). To correct the error, we enclose [credit note no. [●] dated [●] for ₹[●] / debit note no. [●] dated [●] for ₹[●] / a revised invoice], issued in accordance with the GST law.
[If you have already paid the invoice, the excess of ₹[●] will be [refunded to your account within ● days / adjusted against your next invoice], as you prefer.]
For any clarification, please contact [name] …
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