Apology Letter for Delayed Response

Free

A short, professional apology for replying late to an enquiry or request, with the substantive reply or a firm date for it.

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Editable Word document1 pageSimpleInstant download

Template for general reference only; not legal advice. Adapt it to your facts and have it checked by an advocate before use.

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What this draft covers

  • Reference to the enquiry and its date
  • Brief, honest reason for the delay
  • Substantive reply or a date by which it will follow
  • Point of contact

When to use it

Use when an enquiry, proposal or request has gone unanswered for too long.

Format: Editable Word document (.docx), 1 page.

Preview

[On the letterhead of the company]

[Date]

Ref.: [●]

To,

[Name of recipient]

[Designation / company]

[Address]

Subject: Your [enquiry / request] dated [date]

Dear [Mr./Ms. Name],

Please accept our apologies for the delay in responding to your [enquiry / request] dated [date] regarding [subject]. [The delay was due to ●.]

[Give the reply.] [Or: We are gathering the information you need and will send you a complete response by [date].]

To avoid any further delay, you may contact [name] directly at [phone / email]. Thank you for your patience.

Yours sincerely,

For [Name of the company]

[Name]

[Designation]

[Phone / email]

Download the full draft free with an account.

How do I get the draft?

Once you pay (or, for free and included drafts, once you are logged in), the Word file is available immediately under My account, Downloads.

Can I edit it?

Yes. Every draft is an editable Word document. Fill in the blanks and adapt the clauses to your facts.

Does it need stamping or registration?

Many property and transfer documents attract stamp duty, and some must be registered. Check the stamp and registration requirements for your document and State, or ask your advocate.

Is this legal advice?

No. It is a template for reference. Have it checked by an advocate before you rely on it.

Can I share it?

Paid drafts are licensed for your own use. Free drafts may be shared freely.

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